McDonald’s clients in Australia, Japan and Hong Kong reported having hassle ordering on the fast-food eating places on Friday, as some operators cited technical issues with ordering methods.
In a submit on X, McDonald’s Japan mentioned its eating places had been having technical difficulties. “There may be at present a system failure. We apologize for any inconvenience this may increasingly trigger and ask that you simply please look forward to some time till the service is restored.”
McDonald’s Hong Kong mentioned on Fb that it was additionally experiencing a “laptop system failure,” stating that “the cellular ordering and self-ordering kiosks are usually not functioning” and asking clients to order immediately on the restaurant counters.
Individuals in Australia posted photos on social media displaying indicators on the doorways of some McDonald’s shops apologizing to clients for inflicting inconvenience. Australian information shops reported that some eating places had closed, whereas others had reverted to an analog method, with some staff taking orders with pens and paper.
As of Friday night, some eating places in Australia appeared to have returned to full service.
At a restaurant in Richmond, Melbourne, clients ordered shakes and burgers, crowded round self-service ordering machines and lingered over shared French fries. Staff on the restaurant mentioned the outage had lasted about two hours and that clients had paid in money.
Jeremy Ruz, a buyer in Newcastle, Australia, had been on the drive-through making an attempt to select up dinner for his kids when their plans had been stymied by the methods failure, he mentioned.
“Individuals had been popping out with a notepad and pen, saying they couldn’t take playing cards,” he mentioned. “There was a queue a mile lengthy.”
