Barclays outage affecting funds and on-line banking

Barclays financial institution has confirmed it’s experiencing IT issues which it says is affecting its app, on-line banking and funds out and in of accounts.

The financial institution says it is usually unable to offer assist through phone or its “Message us” service.

It says playing cards and money machines can be utilized as regular – although some clients have mentioned this isn’t their expertise.

Barclays has not defined the reason for the outage, or how many individuals are affected.

It has apologised for the issues – that are occurring on what’s pay day for many individuals within the UK – and says it’s “working onerous to repair the problem”.

Clients replying to Barclays’ announcement concerning the outage on social media are reporting a sequence of issues.

One mentioned their card had been declined regardless of them having funds, whereas others have reported cash going lacking throughout transactions.

One buyer mentioned that that her January wages “had disappeared”.

Friday can also be the deadline for self-assessment tax returns, and a few clients have mentioned the outage has left them unable to make funds to HMRC.

Earlier, HMRC warned that tens of millions of individuals have nonetheless not filed their self-assessment tax returns and those that miss the deadline of midnight may very well be fined £100.

Clients have requested on social media whether or not the financial institution will cowl any fines ensuing from late tax funds.

Web site downdetector, which screens outages, says 1000’s of individuals have flagged issues on the financial institution.

Barclays is without doubt one of the UK’s largest banks, with over 20 million UK retail clients. It says it processes over 40% of the UK’s credit score and debit card transactions.

BBC Information has contacted Barclays and HMRC for remark.

It’s not the primary time banking app clients have been left unable to entry funds or make funds.

PayPal suffered a quick however notable outage in November that impacted clients globally throughout various its merchandise, together with its cryptocurrency providers and fashionable US peer-to-peer fee app, Venmo.

1000’s of UK financial institution clients have been affected by fee issues affecting a number of the largest Excessive Road lenders in June final yr, with banks together with HSBC, Nationwide, Barclays and Virgin Cash all impacted by points with a system that facilitates funds between people and firms.

Some cash-strapped clients continued to really feel the results of the problem for days afterwards.

Throughout final July’s main international IT outage, a number of UK retailers have been unable to take card funds and IT providers have been unable to entry payroll after an inaccurate replace by antivirus firm CrowdStrike shuttered methods worldwide.

Consultants have beforehand warned that an increasing number of providers transferring on-line is inserting growing pressure on what can typically be overloaded and outdated IT methods.