Tons of of Sky Glass tv and Sky streaming service prospects have reported points with their units.
Customers first reported technical glitches seemingly stopping some Sky Glass TVs from working correctly and even turning on Thursday night.
Studies to platform outage monitor Downdetector had been within the tons of shortly earlier than 21:00 BST on Thursday.
However many purchasers had been nonetheless flagging points with their units on Friday morning.
“We’re sorry that some Sky Glass and Stream prospects are presently experiencing points when attempting to modify on their units,” a Sky Spokesperson stated.
It stated prospects ought to attempt to manually restart their TVs and units, by following a information on its web site.
One consumer on social media complained to the corporate’s assist account on X (previously Twitter) that their Sky Glass TV had not been working for almost 11 hours.
“We pay some huge cash every month for using your companies and perceive at occasions faults occur, however 11 hours to this point with no sign of ending, it isn’t good,” they wrote.
Sky Glass is a great TV that works over broadband and permits house owners to stream content material on to their machine – with out the necessity for an aerial or satellite tv for pc dish.
Customers affected by points with the machine have speculated {that a} defective replace from Sky may very well be the reason for “bricked” TVs.
One consumer posted a video on X displaying their tv not turning on, with its crimson standby mild slowly flashing.
Customers have additionally been reporting related points impacting the Sky Stream “puck” that gives entry to movie and TV reveals from apps together with Netflix and Disney+.
Sky didn’t reply to questions on what had brought about the problem, or when it anticipated issues to be resolved.
