Allison Barker informed the BBC her son Josh, who was aboard the airplane, texted her that he was on “a loopy flight” that was making an emergency touchdown.
“It was terrifying,” she mentioned. “I did not know what was happening. We did not know whether or not he’d survived, it was so nerve-wracking. It was the longest two hours of my life.”
SIA apologised for the “traumatic expertise” suffered by its passengers and crew members, including that every one essential help was being supplied.
Of the passengers, 56 have been Australians, 47 British and 41 Singaporeans.
Singapore’s Transport Security Investigation Bureau (TSIB), an arm of the Transport Ministry, is opening an investigation into what occurred on SQ321.
Its officers arrived in Bangkok on Tuesday night time, Transport Minister Chee Hong Tat mentioned in a press release on Fb.
“As this incident includes a Boeing 777-300ER plane, the US’ Nationwide Transportation Security Board (NTSB) is sending an accredited consultant and 4 technical advisors to assist the investigation,” he famous.
Boeing earlier mentioned it was in contact with SIA and was prepared to offer assist.
“We prolong our deepest condolences to the household who misplaced a liked one, and our ideas are with the passengers and crew,” Boeing mentioned on social media platform X.
Singapore Prime Minister Lawrence Wong and Senior Minister Lee Hsien Loong additionally prolonged their condolences.
“My deepest condolences as soon as once more to the household and family members of the deceased. I additionally hope and pray that those that are injured will get better and return dwelling quickly,” Mr Wong wrote on Fb.
He additionally thanked Thai authorities for his or her assist in offering medical help and taking care of the affected passengers and crew.
Mr Lee expressed his gratitude to “everybody right here and abroad who’re doing their finest to assist these affected”.
“I provide my deepest condolences to the household of the passenger who handed away …and I want the injured passengers and crew a fast restoration.”
Extra reporting by John Bevir.