Some Tesco clients are reporting not having the ability to entry the retailer’s app and web site.
Individuals have taken to social media to complain about issues checking-out on-line procuring and with accessing their Clubcards via Tesco’s app.
Tesco’s account on X replied to 1 consumer saying it’s having “intermittent system points for the time being which the IT group are at present working exhausting to resolve.”
The BBC has contacted Tesco for remark.
Clients on social media have listed a number of issues. One stories points with Apple Pay in a Tesco retailer in addition to difficulties with reward playing cards.
Many describe being unable to course of adjustments to on-line orders.
Outage monitoring website Downdetector is displaying growing ranges of reported issues with Tesco’s web site.
Two different main retailers Marks and Spencer (M&S) and the Co-op have suffered large disruption in latest weeks, of their instances resulting from cyber assaults.
It isn’t identified if the issues being skilled by Tesco are associated to a hack or are the results of inside IT points.
The grocery store chain – the UK’s largest – mentioned in early 2024 that its Clubcard loyalty scheme, providing consumers reductions on merchandise in-store and on-line, had greater than 20m members.
One social media consumer mentioned on X that they had been encountering points with the grocery store’s app and web site for about 4 hours.
Tesco advised them in a reply that the providers had been experiencing “technical points” and requested them to “attempt once more later”.
Others have mentioned they had been unable to drag up their Clubcard on their Tesco app to gather factors or use vouchers whereas procuring.
